Please carefully read and fully understand all the contents of this privacy policy before accessing or using this website. If you do not agree to any terms of this privacy policy, please do not access or use this website; If you choose to continue accessing or using, it means that you fully understand and agree that we will process your relevant information in accordance with this privacy policy.

This privacy policy only applies to the personal information related to you collected and processed by our company through this website.

Please note that this website may contain links to third-party websites or services (such as third-party payment platforms, logistics query platforms, etc.), and the privacy policies of such third-party websites or services are formulated by themselves and are not related to our company. We strongly recommend that you carefully read and comply with the privacy policies of such third-party websites or services before accessing them. Our company does not assume any responsibility for the processing of your personal information by third parties.

In order to provide you with better and more accurate services (such as product consultation response, order processing, business cooperation docking, etc.), we will collect relevant information that you actively provide or generate due to the use of services on this website based on legal, legitimate, and necessary principles, including:

(1) The personal information you voluntarily provided

Basic contact information: When you submit inquiries, register as a member, apply for business cooperation, or participate in promotional activities through the "Contact Us" module of this website, you may need to provide your name, email, contact phone number, company name, position, and other information so that we can contact you and respond to your needs.

Business related information: If you cooperate with us in import and export business, you may need to provide information related to the cooperation according to business needs, such as your company's business license information, import and export qualification certificate, goods details, shipping address, invoice information, etc., to ensure the smooth operation and compliance of the business.

Other proactive information provided: When you participate in surveys, feedback or other interactive activities on this website, relevant information provided according to the activity requirements, such as your business needs and preferences, evaluation of services, etc.

(2) The information we automatically collect

In order to optimize the user experience of this website, ensure the safety of website operation, and improve service quality, we will automatically collect relevant information generated during your visit and use of this website through technical means such as cookies and logging, mainly including:

1Device and access information: such as the device model, operating system version, browser type, unique device identifier (such as IMEI, MAC address), IP address, date and time of accessing this website, page path visited, duration of stay, product information browsed, etc.

Usage behavior information: such as your clicking, searching, bookmarking, downloading and other operational behavior information on this website, so that we can analyze user needs and recommend products or services that better meet your business needs.

You can refuse the use of cookies by adjusting your browser settings, but this may cause you to be unable to use some features or services of this website properly.

We collect your personal information mainly for the following purposes. If it is used beyond the following purposes, we will obtain your explicit consent separately:

1. Respond to your inquiries and requests, provide you with the product information, business consulting services, and solutions you need;

2. Process your registration application, provide you with membership services, and manage your membership account information;

3. Carry out import and export business cooperation with you, including full process services such as order generation, contract fulfillment, goods transportation, payment settlement, invoice issuance, etc;

4. Push you product updates, promotional activities, industry news, and other information related to your business (if you do not wish to receive such information, you can operate through the unsubscribe method we provide);

5. Optimize the functions and services of this website, analyze user access behavior and needs, and improve the usability and service quality of the website;

6. Ensure the operational security of this website, prevent, identify and respond to fraud and violations, and protect the legitimate rights and interests of you and our company;

7. Comply with laws, regulations, and relevant regulatory requirements, fulfill legal obligations, such as cooperating with tax, customs, and other regulatory inspections;

8. For other purposes with your explicit consent.

(1) Information storage

Storage location: The personal information we collect from you will be stored within the territory of the People's Republic of China. If personal information needs to be transmitted overseas due to business needs, we will strictly comply with the requirements of relevant laws and regulations such as the Personal Information Protection Law of the People's Republic of China to ensure that the legal conditions for cross-border transmission are met, such as obtaining your explicit consent, passing security assessments or certifications, and taking necessary measures to ensure the security of your personal information overseas.

Storage period: We will store your personal information according to the principles of "minimum necessity" and "shortest period necessary to achieve the purpose". During your use of the services on this website, we will continue to store your relevant information to ensure the normal provision of services; When the service is terminated or the information is no longer necessary to be stored, we will process your personal information in a secure manner (such as deletion, anonymization) after meeting the retention period stipulated by laws and regulations, unless otherwise stipulated by laws and regulations or you agree to extend the storage period.

(2) Information protection

Our company attaches great importance to the security of your personal information and has established a sound information security management system. We have taken a series of technical and management measures to protect your personal information

Technical guarantee: We use encryption technology (such as SSL encrypted transmission), access control, firewalls and other technical means to prevent unauthorized access, tampering, leakage or damage of your personal information;

Management guarantee: We conduct strict permission management and confidentiality training for employees who come into contact with your personal information, clarify confidentiality obligations, authorize only necessary personnel to access relevant information within the scope of their job responsibilities, and record and monitor information access behavior;

Emergency response: We have developed an emergency plan for personal information security incidents. In the event of a security incident such as information leakage or loss, we will immediately activate the emergency plan, take remedial measures, and report to you and relevant regulatory authorities in a timely manner in accordance with legal and regulatory requirements.

We promise to keep your personal information confidential and will not disclose or provide it to any third party except in the following circumstances:

1. Obtain your explicit consent or authorization;

2. To fulfill our contractual obligations with you, we will provide services to third-party partners (such as logistics service providers, payment institutions, legal advisors, audit firms, etc.) who provide services to our company. However, we will sign confidentiality agreements with such third parties to clarify their information processing obligations and responsibilities, and supervise their information processing behavior to ensure that they only process your personal information within the authorized scope;

3. To comply with laws, regulations, and relevant regulatory requirements, or to respond to legal enforcement or investigation requests from judicial or administrative regulatory authorities, it is necessary to provide your personal information to them;

4. To protect the legitimate rights and interests of you, our company, or other third parties, provide to the outside world within a reasonable and necessary scope;

5. When our company undergoes mergers, acquisitions, asset transfers, bankruptcy liquidation, or other transactions, your personal information may be transferred to a third party as one of the transaction targets. We will notify you before the transaction and ensure that the transferee continues to fulfill the information protection obligations stipulated in this privacy policy. If the transferee changes the purpose of information processing, we will obtain your consent again.

This website mainly provides import and export related services for enterprises and commercial users, and is not designed for minors. We do not actively collect personal information from minors. If minors use the services of this website and provide personal information without the consent of their guardians, their guardians can contact us through the "Contact Information" section of this privacy policy, and we will promptly delete the relevant information after verification.

With the update of laws and regulations, the development of our company's business, and the advancement of technology, this privacy policy may be revised and improved. If there are significant changes to this privacy policy (including but not limited to changes in the scope and purpose of information collection, information usage methods, external provision rules, your exercise of rights, etc.), we will notify you through prominent announcements on the homepage of this website, notifications sent to the contact information reserved for you, and indicate the updated effective date.

Please regularly pay attention to the updated content of this privacy policy. If you continue to access or use this website after the update of this privacy policy, it means that you have fully understood and agreed to the updated privacy policy; If you do not agree, please do not continue to use the services of this website.

1. Company address: A11-1-5 Zhongnan High Tech Innovation Park, Chuanggu Road, Dongxihu District, Wuhan, Hubei, China

2. Contact phone number: 17371285273

3. Email: denor@denorgroup.com

We will take your every request seriously and handle it properly within the time limit stipulated by laws and regulations.